Visionary Leader with a Focus on People and Technology
Patrick is an experienced leader with a clear vision: combining technological innovation with a steadfast focus on people. As Head of Customer Engineering at Avaya, he has successfully led transformative projects, built high-performing teams, and empowered individuals to achieve their full potential. His leadership is defined by empathy, strategic thinking, and a relentless drive for sustainable success.
With extensive expertise in Customer Experience, Solution Selling, and Sales Enablement, Patrick understands how technology can act as an enabler for businesses and individuals alike. Whether it’s leveraging generative AI in contact centers or advancing digital communication in healthcare, he translates emerging trends into impactful solutions that deliver measurable value.
Patrick is also a blogger, author of a planned book, and host of an upcoming podcast that explores topics like leadership, enablement, company culture, and the intersection of people and digital trends. Additionally, as a part-time photographer and media designer, he brings a creative perspective to his professional endeavors. His mission is to put people at the center and lead organizations toward sustainable growth and innovation.
Patrick inspires not only through his expertise but also through his passion for sharing knowledge—whether on LinkedIn, in panel discussions, on his blog, or through his creative work. His goal is to shape the future with strategic communication and visionary leadership.
Key Focus Areas:
- Leadership and talent development
- Digital transformation and UCC technologies
- Customer experience and generative AI
- Enablement and sales transformation
- Strategic corporate communication
- Creative photography and media design
Mottos: (You name it…)
- „Innovation thrives where people and technology meet.“
- „Great leadership connects people, technology, and purpose.“
- „Technology enables; people inspire.“
- „The future is built on collaboration, innovation, and humanity.“
- „Technology serves its best purpose when it uplifts people.“
- „Transforming organizations starts with empowering individuals.“
- „Leadership is the bridge between vision and reality.“
- „Shaping the future with people-first innovation.“